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... building your online audience

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Technical contact
If you have a technical worker or volunteer whose details are different from those supplied above then please submit them here

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Station information
Type of Station / Broadcaster
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Live streaming
The costs quoted below are for organisational members of the Community Media Association.  Otherwise add 50% to all prices, or join the CMA
Bronze: Economical. 32kbps MP3 or Ogg Vorbis formats, telephone support during office hours, email support out of office hours. From £30 per month for Bronze 50.
Silver: Intermediate. 64kbps MP3 or Ogg Vorbis formats, telephone support during office hours, email support out of office hours.  From £55 per month for Silver 50.
Gold: High quality. 128kbps MP3 or Ogg Vorbis formats, telephone and remote access support during office hours, email support out of office hours.  From £80 per month for Gold 50.

Service size The number following the service name relates to the maximum number of concurrent listeners, ie: Silver150 is a maximum of 150 concurrent listeners


RSL Bundle/Listen Again facility
Our RSL Bundle is a package of radio services specially tailored for stations with a Restricted Service Licence. With any of our live streaming accounts you can also choose to use our Listen Again facility for two months. From just £60 +VAT
you can stream live 24hrs a day for a month and upload over 8 hours of your best bits with no download restrictions.
Also included are full online audience statistics.

The Listen Again facility can be used for two months as part of the RSL Broadcast Bundle*.
With our Listen Again feature you get 500MB of server space to store over 8 hours of your content recorded at
high-quality. Your audio is accessed via your own dedicated portal that uses a simple content management system
and has a built in Flash MP3 player.

If you are interested in Podcasting, or Listen Again, please click here to contact us directly.

Live MP3 streaming includes online statistics at no additional cost



Date for service
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Further information
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Terms and Conditions
Canstream Terms of Service

Definitions:
Canstream is the brand name for web hosting and media streaming services provided by the Community Media Association (the CMA).  The Community Media Association is the provider of Canstream.  The Client is the purchaser of a Canstream service or services from the CMA.

Terms and Conditions for use of the Canstream Service:

1. Content
The Client agrees to take sole responsibility for all content. The CMA is not liable for any action taken against the Client as a result of their streamed content.

2. Content Restrictions and Product Misuse
The CMA will not actively monitor the content of the Client's broadcasts.  The Client should not, however, use server resources for any illegal activity, including the sharing of copyrighted programs, cracks, or serials, as well as slanderous material. If it is brought to the attention of the CMA that illegal content is being streamed then the CMA will terminate all services without refund.

If it comes to the CMA's attention that the Client is hosting material that violates these Terms of Service, the CMA will investigate and take action. The Client understands and agrees that the CMA reserves the right to immediately close any account that violates our Terms of Service.

The Client will not run any program or robot that is specifically designed to diminish server resources.

The CMA will monitor stream connections and the amount of data streamed. If the Client is found to be exceeding the bitrate agreed, then the product purchased or the Client account may be disabled for up to 24 hours. The CMA may re-enable products/accounts before this time period, however any breaches in the product specifications bought are considered against the acceptable use policy and will be treated as such. The CMA will contact the Client in order to agree additional payment for the increased service. However, the CMA reserves the right to terminate the Client's service immediately without refund if no agreement can be reached.

3. Adult or Inappropriate Content
The CMA will not support the streaming of any content which the CMA deems to be of an adult, or other inappropriate, nature. If it is brought to the attention of the CMA that such content is being streamed then the CMA will terminate all services without refund.

4. Licences
The Client is solely responsible for any applicable licence fees for their location. The CMA does not award free licensing to agencies such as ASCAP, BMI, CARP, MCPS, PPL, PRS, RIAA, or SESAC.

5. Liability
The CMA will not be held liable for any injury, loss of property, loss of data, or other mishap caused by the use of CMA's services. The CMA will make every effort to provide an uninterrupted internet connection. However we do not warrant that the internet connection will be error free or uninterrupted. We only perform daily incremental and full weekly backups of databases. The CMA shall not be liable for any indirect, incidental or consequential damages (including lost data, lost media, information, or profits) sustained or incurred in connection with lost data or media master copies.

In consideration for the privilege of using the CMA's hosting and streaming media services, the Client hereby releases the CMA from any and all claims of any nature arising from the use, or inability to use, the internet connection.  The CMA is hereby waived of any legal obligation pertaining to the use of our service.

6. Spam
The Client will not use the CMA resources to transmit bulk or spam email. This is defined as electronic mail sent to a large group of recipients who did not expressly request to be sent the mail.

7. Privacy
The CMA will not release any personal information about the Client, unless permission is expressly granted. Some information may be made public if the Client chooses to list their content in our online directory.

8. Payment
Payment for services will be collected before an account is created. Payment for subsequent months will be charged on the anniversary date, defined as the day of the month that the Client signed up for service, unless the Client is informed otherwise.

Uncleared payments may cause streaming services to be delayed until clearance of funds has been obtained.  The CMA reserves the right to place technical restrictions on any webcast subscription that has fallen into payment arrears.

If a subscription is cancelled before use has been made of that service then an administration fee of GBP30 is liable.  If an annual subscription is cancelled within the first six months of the service running then a maximum refund of 6 months fee is returnable to the Client.  If an annual subscription is cancelled after the first six months of the service running then no refund of subscription will be returnable to the Client.

9. Cancellation
Requests for cancelling accounts may be made with at least 3 days notice. The Client understands and agrees that the CMA reserves the right to close any account if the CMA believes that the Terms of Service have been breached. The Client must have all account information in order to be able to cancel the account. The Client also understands and agrees under the Terms of Service that all payments to CMA are subject to the Terms and Conditions in the Payment clause above.

11. Product Reselling
If the Client is found to be reselling a Canstream product, the CMA will immediately disable all products and de-activate the account with no refund. The decision to disable the account is final and there are no appeals.

12. Product Offers
Any offers made to the Client are offered on the terms agreed at the time. Any change made by the Client which causes these terms to be breached will revoke any offer made by the CMA. No reversal will be made and any monies outstanding/required will be paid by the Client.

The consumer offering from Canstream is limited to a maximum 200 listener streams per Client. Any slots over this amount will, unless previously arranged, be subject to our Corporate Price List which is available on request.

13. Directory Listings
If the Client is found to be broadcasting material which causes any issues relating to any directory listings, such as the Shoutcast YP, the CMA will terminate their account without refund.

14. Amendments
Amendments to this agreement may be made at any time. No notification will be given to the Client when changes are made; it is the responsibility of the Client to check the Terms of Service on a regular basis.

15. Podcasting/ALISA Users
When uploading content, you grant Canstream a non-exclusive, worldwide, perpetual, irrevocable, royalty-free, sub-licensable (through multiple tiers) right to exercise the copyright, publicity, and database rights (but no other rights) you have in the content, in any media known now or in the future. (We need these rights to host and display your content).
All podcast and ALISA users are instructed to keep local backups of their media files and indemnify the CMA against loss of any media files.
The ALISA facility may not be used for logging station output.
The CMA reserves the right to prune podcast and Listen Again accounts to the contracted storage limit and delete media files without notification to the Client.
The Client is instructed to make regular local backups of media files hosted on the podcast/Listen Again facility and of any recordings made through the ALISA service.

16. Free Podcasting Trial
Free trial podcasting accounts are available from the CMA on request.
Free podcasting accounts are limited to a maximum of 2GB space.
Free podcasting accounts are limited to a maximum of 2GB storage space on a trial basis and the size of account may not be increased unless the user wishes to upgrade the trial to a full paid-for service.
Free podcasting accounts are only available to users taking up a paid-for streaming service from the CMA i.e. in addition to a paid-for podcasting service or an internet radio service supplied by the CMA.
No support requests will be dealt with by phone. Service users are requested to refer to the online help guide or to submit any enquiries by email.
All podcast users are instructed to keep local backups of their media files and indemnify the CMA against any loss of media files.
The CMA reserves the right to terminate the free trial podcasting service for any individual user or group of users without notice.
Free podcasting accounts may only be used for the trial of the podcasting platform supplied by the CMA and may not be used for any illegal activity, including but not limited to the sharing of copyrighted programs, cracks, and serials, as well as slanderous material. If it is brought to the attention of the CMA that illegal content is being streamed then the CMA will terminate all services without notice.
Free podcast trial users may instruct the CMA that they wish to continue the podcasting service on a paid-for basis and request an invoice to ensure no interruption to the hosted service.

Errors and omissions excepted (E&OE).

       I have read and agree to the above terms and conditions.       required